I had the best experience I’ve ever had at a dealership. I had high expectations of Mercedes Benz dealers. The Mercedes Benz dealer in Champaign’s customer service didn’t meet the Mercedes Benz standard. So I had to go to Grossinger in Normal the receive the terrific service I received. They delivered my car and paperwork to me. They also went above and beyond to deliver my license plates to me, walk me through the capabilities of my new vehicle, and set up my garage opener. This was beyond amazing. Sam and Brett provided me the best customer ...
The entire sales team at Grossinger Mercedes is amazing. I have never had an easier time purchasing a car. We recently bought a brand new Mercedes SUV from them. Mark, my salesperson; Sam, the sales manager helped us through the entire purchasing process patiently. Although I'm a few hundred miles away, they have made it seamless. They are very professional and willing to earn everybody's business. The purchasing process was extremely easy and smooth. If you are looking for a Mercedes, Please give them a shot. It's simply THE BEST vehicle purchasing experience I've ever had.
Went to look for a used Mercedes and talked to Tyler. He provided excellent customer service and ensured that I got what I needed. Between Tyler and his manager Jack, they got me exactly what I wanted. Thanks. I recommend you asking for Tyler by name if you go here.